Privacy Policy

Last updated: 28th October 2025

This Privacy Policy explains how ButlerTakacs Pty Ltd (ABN 35 162 865 456) trading as CreativeDreams.app (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit or use CreativeDreams.app (“the Platform”).

By accessing or using the Platform, you consent to the collection and use of your information as described in this Policy.

1. Purpose of this Policy

We respect your privacy and are committed to safeguarding your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Policy outlines how we manage personal information collected through our website, mobile interfaces, and connected services.

2. What Information We Collect

We may collect the following information:

a) Personal Information

Name, email address, billing address, and contact details
Login credentials or OAuth IDs (Google, Microsoft, Apple)
Payment information (processed securely through third-party payment providers – we do not store credit card data)

b) Usage Data

IP address, browser type, device information, operating system, and referral URLs
Actions taken within the Platform (e.g., image uploads, style selections, session timestamps)

c) Uploaded Content

Images or media you submit for AI processing
Associated text prompts or style requests

d) Cookies and Analytics
We use cookies and analytics tools (e.g., Google Analytics) to improve site performance, security, and user experience.

3. How We Collect Information

When you register or log in to the Platform
When you make a purchase or subscribe
When you upload content or interact with our AI tools
Automatically via cookies and tracking technologies
From third-party services you authorise to share data with us

4. How We Use Your Information

We use your information to:

Provide and personalise our AI design services
Process payments and manage subscriptions
Generate AI-based design images via third-party APIs (e.g., OpenAI)
Communicate with you about account updates, features, and support
Maintain security and prevent fraudulent activity
Comply with legal and regulatory requirements

We do not sell your personal information to any third party.

5. AI and Third-Party Data Processing

When you use our AI tools:

Your uploaded images and prompts are securely transmitted to AI providers (such as OpenAI) for processing.
These providers may temporarily store data to generate responses but do not retain it for model training unless explicitly stated in their own privacy policies.
All transmissions are encrypted via HTTPS.
We only share the minimum information necessary to perform the requested service.

6. Data Storage and Security

Your data is stored on secure servers located in Australia and/or trusted international data centres (e.g., AWS).
We use industry-standard encryption, firewalls, and access controls to protect information.
Staff and contractors with data access are bound by confidentiality agreements.

Despite our best efforts, no online system can be guaranteed 100% secure. You acknowledge and accept this risk when using the Platform.

7. International Data Transfers

Some data processing (including AI generation via OpenAI’s servers) may occur outside Australia in jurisdictions with different privacy laws.
By using the Platform, you consent to such transfers where necessary for service delivery.

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes described here or as required by law.
You may request deletion of your account and associated data at any time (see Section 10).

9. Disclosure of Information

We may disclose your information to:

Service providers that assist our operations (e.g., hosting, email, analytics, payment gateways);
Regulators or law enforcement when required by law;
A successor entity in the event of a business merger or sale.

All third parties must handle personal information in accordance with the APPs and this Policy.

10. Your Rights

Under Australian law, you have the right to:

Access the personal information we hold about you;
Request correction of inaccurate information;
Request deletion of your account and associated data;
Opt out of marketing communications at any time.

Requests can be made via email (see Section 14).
We will respond within a reasonable timeframe and in accordance with the APPs.

11. Cookies and Tracking Technologies

Cookies help us identify users, remember preferences, and improve site performance.
You may disable cookies in your browser settings, though some features may not function properly.

12. Children’s Privacy

Our services are not directed at children under 13.
We do not knowingly collect personal data from children without parental consent.
If we become aware of such data, we will delete it promptly.

13. Links to Other Websites

Our Platform may contain links to external websites not operated by us.
We are not responsible for the privacy practices of third-party sites and recommend reviewing their privacy policies.

14. Contact Us

For privacy inquiries, data access requests, or complaints, please contact:

Privacy Officer
ButlerTakacs Pty Ltd t/a CreativeDreams.app
Adelaide, South Australia
📧 Email: admin@creativedreams.app or support@creativedreams.app
🌐 Website: https://creativedreams.app

If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC)
– Website: https://www.oaic.gov.au/privacy/privacy-complaints

15. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law or our business practices.
The latest version will always be available on our website and will indicate the “Last Updated” date above.

PRIVACY POLICY